Legal

Terms & Conditions

Last updated: November 25, 2025.

1. Acceptance of Terms

By accessing or using the Vlinqr platform, you agree to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree with any part of these terms, you must stop using our services immediately.

You must be at least 18 years old to use this platform. By using the service, you acknowledge and confirm that you meet this requirement.

2. Accounts and Registration

You must provide accurate, complete, and up-to-date information when creating an account. Providing false or misleading information may result in immediate termination of your account.

You are fully responsible for maintaining the confidentiality of your password and for all activities under your account. You must notify us immediately of any unauthorized use.

Only one account is allowed per individual or business entity. Creating multiple accounts without prior permission may lead to suspension of related accounts.

3. Subscriptions and Payments

3.1 Free Trial: We may offer a free trial for new users. After the trial ends, a paid subscription is required to continue using the service.

3.2 Subscription Plans: We reserve the right to change subscription plan prices at any time. You will be notified at least 30 days before any price update takes effect.

3.3 Plan Features: We may modify subscription plan features including limits, quotas, or included tools, with prior notice of 30 days.

3.4 Billing: Subscriptions renew automatically unless canceled. All fees are non-refundable except as defined in our refund policy.

3.5 Partial Refunds: Partial refunds may be granted in specific cases at our discretion, including:

  • Severe technical issues preventing service use for more than 7 consecutive days.
  • Cancellation within 7 days of the initial subscription (not including renewals).
  • No refunds are provided if your account is terminated due to a violation of these terms.

3.6 Failed Payments: If a payment fails, your account may be suspended until payment is completed. Administrative fees may apply to failed or reversed transactions.

4. Account Deletion and Service Termination

4.1 Automatic Deletion – Non-Subscribed Accounts (after trial): We may delete your account and all associated data if you do not subscribe to a paid plan within 3 months after your trial ends. Reminder notifications will be sent before deletion.

4.2 Deletion – Inactive Accounts: We may delete your account and data if you do not have an active subscription for 12 consecutive months. Multiple warnings will be sent before final deletion.

4.3 Immediate Termination: We may suspend or terminate your account immediately, without notice or refund, for the following reasons:

  • Violating any part of these terms and conditions.
  • Posting illegal or abusive content.
  • Attempting to hack or disrupt the platform.
  • Using the service for fraudulent purposes.
  • Violating intellectual property rights of others.
  • Providing false or misleading information.

4.4 Data Export: Before deletion, you may export your data using the account settings export feature. After deletion, data cannot be recovered.

5. Acceptable Use and Prohibited Content

You are prohibited from using the platform for any illegal or unauthorized purpose. You agree not to:

  • Upload or sell illegal or prohibited products.
  • Violate intellectual property rights.
  • Post pornographic, violent, or hateful content.
  • Sell counterfeit products.
  • Send spam or unsolicited advertisements.
  • Use bots or automated tools without permission.
  • Attempt unauthorized access.
  • Interfere with or disrupt the platform.

6. Intellectual Property and Content Rights

6.1 Our Ownership: All platform elements (design, logo, code, text, graphics) are the exclusive property of Vlinqr and protected under international intellectual property laws.

6.2 User Content: When you upload content to the platform:

  • You retain ownership of your content.
  • You grant us a worldwide, non-exclusive license to use, display, and distribute your content to operate the service.
  • You grant us the right to use your content for marketing and promotion.
  • You confirm you have all necessary rights to the uploaded content.

6.3 Copyright Infringement Notices: If you believe content on our platform infringes your copyright, please contact us at [email protected] with:

  • Description of the copyrighted work.
  • Location of the infringing content.
  • Your contact information.
  • A statement that you own the rights or are authorized.

7. Privacy and Data Use

7.1 Data Access: Due to the nature of the service, we automatically have access to all account data, including:

  • Product information and images.
  • Customer and order data.
  • Payment and billing information.
  • Analytics and user behavior.

7.2 Data Usage: We use your data to:

  • Operate and improve the platform.
  • Conduct analytics and market research.
  • Provide personalized ads and marketing.
  • Improve user experience.

7.3 Third-Party Sharing: We may share your data with:

  • Advertising and marketing partners.
  • Analytics partners.
  • Payment processors.
  • Technical service providers.

For details, see the full Privacy Policy.

8. Service Availability and Warranties

8.1 "As Is" Service: The platform is provided "as is" and "as available" without any warranties, express or implied. We do not guarantee that the service will be:

  • Error-free or uninterrupted.
  • Secure or virus-free.
  • Accurate or reliable.
  • Compatible with all devices or browsers.

8.2 Maintenance Periods: We may temporarily suspend the service for scheduled or emergency maintenance. We will attempt to notify you in advance when possible, but are not obligated to do so.

8.3 Force Majeure: We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Wars, armed conflicts, or international sanctions.
  • Internet outages or infrastructure failures.
  • Natural disasters.
  • Government regulations or official actions.
  • Hacking or cyber attacks.

9. Limitation of Liability

9.1 Maximum Liability: Our total liability to you will not exceed the amount you paid us in the last 12 months, or $100 USD, whichever is lower.

9.2 Excluded Damages: We are not liable for any indirect, incidental, special, or consequential damages, including:

  • Loss of profits or revenue.
  • Loss of data or content.
  • Loss of business opportunities.
  • Reputational harm.
  • Costs of alternative services.

10. Indemnification

You agree to defend, indemnify, and hold harmless Vlinqr from any claims, losses, damages, liabilities, or expenses (including attorney fees) arising from:

  • Your use of the platform.
  • Your violation of these terms.
  • Content you upload.
  • Your infringement of third-party rights.

11. Communications and Notices

11.1 Consent to Communications: By creating an account, you agree to receive communications from us via email, SMS, or in-platform notifications regarding:

  • Account and billing information (mandatory).
  • Service updates and new features.
  • Marketing and promotional offers (you may unsubscribe).

11.2 Unsubscribing: You can unsubscribe from marketing messages via the link in emails, but cannot opt out of service or account messages.

12. Beta Features

We may offer beta or experimental features. These features:

  • Are provided "as is" without warranties.
  • May contain bugs or defects.
  • May change or be removed at any time.
  • Should not be relied upon for production purposes.

13. Governing Law and Dispute Resolution

13.1 Governing Law: These terms are governed by and construed in accordance with the laws of the Syrian Arab Republic and the United Arab Emirates.

13.2 Jurisdiction: You agree to submit to the exclusive jurisdiction of the courts in Syria and the UAE to resolve any disputes arising from these terms or your use of the service.

13.3 Arbitration: Before resorting to courts, we encourage you to contact us to attempt an amicable resolution. If not resolved within 30 days, either party may pursue arbitration or court action.

14. Data Retention and Backups

14.1 Backups: We maintain regular backups of your data for business continuity. Deleted data may remain in backups for up to 90 days.

14.2 Retention After Termination: After account termination, we may retain certain data for:

  • Legal and accounting obligations (up to 7 years).
  • Dispute resolution.
  • Fraud prevention.
  • Enforcing agreements.

15. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will take effect 30 days after notice. You will be notified via:

  • Registered email.
  • Prominent notice on the platform.
  • Message in the dashboard.

Continuing to use the service after changes take effect constitutes acceptance. If you do not agree, you must cancel your account.

16. Severability

If any provision is found unenforceable, it will be modified to achieve its original intent to the maximum extent possible, and the remaining provisions remain in effect.

17. No Waiver

Failure to enforce any right or provision does not constitute a waiver of that right or provision.

18. Waiver

You cannot waive your rights or obligations under these terms without our prior written consent. We may waive our rights to any third party without limitation.

19. Entire Agreement

These terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Vlinqr regarding the service.

20. Contact Information

If you have any questions about these terms, please contact us at: